INTRODUCTION
Our customers are at the heart of everything we do. Therefore, as well as striving to provide excellent value and service, we protect your privacy in effective ways against abuse, complying with national, European and even Regulation (EU) 679/2016.
For ELITE UNIFORMS SRL și ELITE UNIFORMS & COMMUNITY SRL your privacy is very important and we take it seriously. The purpose of this privacy policy is to explain how we collect, use and disclose information about you on our website and/or to other third parties with whom we have a privacy contract regarding the processing of personal data. By using our website, you agree to this privacy policy.
In addition, your rights and choices are equally important to us and therefore through this privacy policy we inform you, clearly and explicitly, of these and how you can contact us to update your information or any other rights.
ABOUT US
The website is operated and owned by ELITE UNIFORMS SRL și ELITE UNIFORMS & COMMUNITY SRL.
If you would like more information about us, do not hesitate to contact us by email at office@sivauniforms.ro.
ABOUT YOU
You are the beneficiary of our services in one form or another, being a data subject. So, for you, we have modified our privacy policy. We want to be fully transparent about how we process your personal data and we want to make it easy for you to change, update or even delete it.
WHY WE HAVE A PRIVACY POLICY
We have this privacy policy because we will collect some personal information about you when you use our website or when you contact us via the contact form when you have a query about a service.
The purpose of our privacy policy is to inform you about:
- how and why we collect your personal information
- how we disclose your personal information and to whom
- how we protect your personal information
- your legal rights and how you are protected by law
CHANGES TO THE PRIVACY POLICY
If we make any changes to our privacy policy, we will post them on this page. At the same time, if there are any major changes we will notify you by email. That way, you’ll be kept up to date at all times!
WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA
The processing of your personal data is used whenever you agree to it, whenever you access our website, whenever any kind of contract is concluded between us and whenever you fill in one of the forms on the website.
Your consent will be explicitly requested before we carry out any action and you will be able to revoke it as easily as you gave it. If you have any difficulties please let us know at office@sivauniforms.ro so that we can deal with your request.
WHAT INFORMATION WE COLLECT FROM YOU
We collect certain personal information from you so that we can identify you in order to achieve our purpose for your requests. Please note that we will never sell your personal data, but if we sell the business or parts of it in the future, this data will be transferred.
Thus, the information we collect includes:
- contact details (full name, email, address, telephone number, date of birth and any other relevant information we need to contact or identify you)
- usage data (information about how you use our website and services)
- marketing and communication data (your preferences about receiving marketing materials and how you prefer to communicate with us)
- we do not process or collect personal data from persons under the age of 16, except with written parental consent sent to office@sivauniforms.ro
WHEN WE COLLECT INFORMATION FROM YOU
We collect data from you when:
- you access our website
- whenever you complete our contact form or other related forms
- you opt-in to subscribe to our newsletter or other marketing materials from us,
- you register to attend an event organised by us
- contact us through the various channels we offer
WE ALSO COLLECT NON-PERSONAL DATA
We collect data, in one form or another, that does not allow direct association with a person. For example, we often collect your activities on our website. This type of data is anonymised before it is stored on our servers and is only used to help us improve our customers’ experience and to understand which parts of our website are of interest.
WE USE GOOGLE ANALYTICS
Our website uses Google Analytics, a web analytics service provided by Google. As such, Google Analytics uses cookies or various IP addresses to analyse how users use the website and to monitor our services and products. The information generated by the IP address or cookie will be transmitted to and stored by Google on servers. Google will use all this information on our behalf to evaluate your use of our website. You can refuse the use of cookies by selecting the appropriate settings in your browser, but please note that you may not be able to use all the functions of our website afterwards.
HOW WE PROCESS YOUR PERSONAL DATA
We constantly ensure and apply appropriate techniques to protect your personal data. The processing operations we perform on your personal data cover automatic and manual means of collection (we record, organize, structure, store, modify at your request, use, transmit to third parties only when appropriate and delete at your request or automatically upon expiry).
WHY WE USE YOUR PERSONAL DATA
We use your personal data for the following purposes:
- to provide you with access to our services
- to inform you about certain offers, products, services or updates
- to be able to contact you and respond to your questions and/or requests
- to provide you with a great and personalised experience on our website
- to tailor and improve our services and marketing strategy based on your browsing history, interests or preferences.
- to contact you when we conduct market research about your views on our website and services
- to prevent or detect abuse or fraud on the website
- any other right stipulated in law no. 677/2001 and law no. 506/2004
TO WHOM WE MAY DISCLOSE YOUR PERSONAL DATA
To our authorized logistics partners, only when appropriate and only when they need to mediate a service for us when requested by you
To our employees in order to fulfil your requests
Our marketing, development and monitoring partners, to enable us to carry out advertising campaigns, to enhance your personalised website experience, for our online development. This data is minimized and sent only for clearly defined purposes.
Competent authorities, where appropriate, for any legal investigation, to initiate or defend legal claims or for civil, criminal or administrative purposes.
HOW LONG WE KEEP YOUR PERSONAL DATA
We keep your personal data no longer than necessary for the purpose for which it is processed. If you have given us consent to process your data, we will only process it within the parameters you have given us. We may retain your personal data in accordance with applicable laws and regulations and may share it with competent authorities, where appropriate, for any legal investigation, to initiate or defend legal claims or for civil, criminal or administrative purposes. If none of the above reasons apply, your data will be deleted in a secure manner or in some cases we anonymize it for internal statistics and research. Your personal data will be stored for a maximum of 10 years after your last interaction with us or may be deleted at any request from you.
YOUR RIGHTS
Unless you are subject to an exemption under applicable privacy laws, you have the following rights with respect to your personal data which you can request directly from your account or by contacting us:
- you may request a copy of your personal data that we store
- you may request correction of any personal data if you believe it is inaccurate
- you can request the complete deletion of your personal data
- you can restrict or withdraw consent to the processing of your personal data
- you can request that your data be transferred to another controller
- you can request access to your personal data
- you may object to the processing and use of your personal data
- you can contact the National Supervisory Authority for Personal Data Processing (ANSPDCP) about your personal data
- you can lodge a complaint about the way we process your personal data with us (your request will be resolved within 30 days) or with the competent ANSPDCP authority
HOW WE PROTECT YOUR DATA
We protect your data using technical measures to minimise the risks of misuse, unauthorised access, unauthorised disclosure, loss, theft and loss of access. Among the measures we use are data encryption, firewalls and data access authorisation controls. We take the security of our customers’ data seriously and therefore constantly check and update the mechanisms we use to provide you with effective protection against misuse.
The server through which we collect your information is encrypted using your browser’s encryption module via SSL security certificate.
While we protect your data, it is important that you do the same. You do not have to disclose your personal information to anyone.
If you feel that the security of your personal data has been compromised or if you would like more information about the measures we have taken to protect your data, please contact us at office@sivauniforms.ro.
LINKS TO OTHER WEBSITES
Within our website you may encounter links that redirect you to other websites. These websites may collect information about you and you must abide by the privacy policy of that website. ELITE UNIFORMS SRL și ELITE UNIFORMS & COMMUNITY SRL is not responsible for the privacy practices of other websites.
DO YOU WANT TO CONTACT US?
If you have any questions about this privacy policy, want to exercise your rights, or have a complaint you would like to discuss with us, you can contact us by e-mail at office@sivauniforms.ro.
By accepting this agreement, your personal data will be processed by ELITE UNIFORMS SRL și ELITE UNIFORMS & COMMUNITY SRL in accordance with this privacy policy and policy on the processing of personal data.